Performant Suspends New ADRs

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Performant, the national Recovery Audit Contractor (RAC) for Medicare durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS) claims, announced that it has suspended the issuance of any new Additional Documentation Request (ADR) letters for at least 30 days, effective March 18.


Performant also said that providers who need additional time to gather and submit documentation for ADRs received prior to March 18 should contact RAC customer service at 866-201-0580 or at