August 2021 - August 2021

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Feature

Wait Times and Satisfaction
By John T. Brinkmann, MA, CPO/L, FAAOP(D)


I sensed the tension as I came through the front door of our office and strode past the two people sitting in the waiting room. While I was on a hospital call, an elderly patient had been referred to our office without an appointment. Rather than...

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Feature

Trials and Tribulations of the O&P Insurance Approval Process
By Betta Ferrendelli


Alex Otte was 13 years old in 2010 when she sustained a traumatic brain injury, a broken neck, and bilateral shattered femurs from being hit by a drunk driver in a boat while she sat on a jet ski. Because the boat's propeller severed her right foo...

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Feature

Francois Van Der Watt, CPO: Prosthetist of Champions
By Emily Dings


Growing up on his family's farm in South Africa, Francois Van Der Watt, CPO, always assumed he would become a farmer. But a chance meeting in college took him down a much different path—toward international renown as a prosthetist for elite athlet...

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Better Business

Keeping Up With Patient Billing: Three Considerations for O&P Providers
By Jennifer Leon


Keeping Up With Patient Billing: Three Considerations for O&P Providers Consumer behavior around the globe has shifted significantly as a result of the COVID-19 pandemic. Many organizations have been forced to shift toward the Amazon model of cat...

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Perspective

Inaccuracies in O&P Education Program Comparisons
By Scott Bretl, CPO


In May 2021, The O&P EDGE published "A Comparative Study of the 2020 Entrance Requirements for O&P Master's Programs," which may have resulted in misguided impressions of the educational entry options to the field of orthotics and prosthetics. A...

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Editor's Message

Editor's Note - August 2021
By Andrea Spridgen


While clinical expertise and compassion are essential for quality O&P care, there are factors outside of the exam room that also affect the patient experience. In this issue we explore the challenges around insurance approval and reimbursement tha...

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