CMS official complaint process
Several months ago (or more!) someone posted a process that they used that
got the attention of Humana as a Medicare provider in order for them to pay
a legitimate claim for a Medicare beneficiary who had opted to use Humana
as their provider. We continue to be bullied by Humana for legitimate
claims and would like to pursue a process of registering a complaint with CMS.
If anyone can refer me to the prior post or add insight, I would
appreciate any help.
Jerry Nelson CPO