Saturday, March 2, 2024

Fee for records release?

Heidi Bennetts

Good day list,

This is a question geared more toward administrator and office staff with
regard to records requests. We have quite a few agencies (Attorneys,
Adjusters and such) that require records in paper form and to be mailed to
them. As the demand for *MORE* grows, I’m looking at the cost of producing
these records when they begin to stretch into more them a few sheets of
pages. I’m kicking around the idea of charging a nominal fee for this to
offset not only the tangible pages being printed and packaged but also to
guide staff in prioritizing time. Example, Patient Joe Leglessson has an
ROI request that will create 50 pages to generate, plus time to package it.
verses New Patient Jones whose records and referral need to be reviewed for
appropriate content before we see them.

So first off I guess I don’t know that my train of thought is completely
out of line and if it is, I’m all ears. Secondly, if this isn’t out of
line, what is a fair rate and is it ethical to hold off on supplying
records until the fee is satisfied.

Thank you so much everyone, I appreciate all input or opinions anybody is
willing to share. Have a great week!


Heidi Bennetts
Administrator
Alchemy Orthotics and Prosthetics

Phone: (907) 562-0560
Fax: (907) 562-1617

*Confidentiality Notice*

This transmission is intended only for the use of the individual or entry
to which it is addressed and may contain information that is confidential,
privileged, or protected. If the reader of this message is not the intended
recipient, you are notified that any disclosure, distribution, or copying
of this information is prohibited. If you have received this email in
error, please notify us via immediately or by calling (907) 562-0560 and
deleting any attachments. Thank you.

RECENT NEWS

Get unlimited access!

Join EDGE ADVANTAGE and unlock The O&P EDGE's vast library of archived content.

O&P JOBS

Welcome Back!

Login to your account below

Retrieve your password

Please enter your username or email address to reset your password.

The O&P EDGE Magazine
Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?