Dear List:
The “re: Ossur posts” reminded me of another company who at least for me,
goes in the opposite direction. A few weeks back I had person require a
replacement part on a College Park Trustep prosthetic foot. I called to order the
part and also ascertain the cost of the part. When I told the person the price
they would be liable for, the person had to decline the purchase. The person
could not afford the part. I reported back to College Park the situation and
asked if they could possibly work something out. Well, they worked it out.
They treated me and this person with respect and dignity. They cared about this
individual and did what they could. They made me feel like a company that
cares first, and profit, though absolutely necessary, is not their sole goal.
Thank you College Park,
Don McGovern, CPO
Prairie O&P Services
