Hello,
I previously wrote:
>Hello,
>
>I saw a patient today who is deaf. Her daughter indicates that it is my
>responsibility to line up an interpreter for her and that I am financially
>responsible for the service as well. I indicated that I was not sure if I
>could bill insurance for that service or not. She indicated that If I
>could
>not be reimbursed for it by insurance that I would have to “eat it”. On
>diabetic shoes and inserts, this service would likely be greater than the
>profit margin. She brought up that according to ADA, she is supposed to be
>provided an interpreter. Is this true? I have no problem arranging the
>service for her, but fail to see how it is my responsibility to pay for a
>service she requires.
>
>(As a sidebar, I have seen the patient in the past and had no problem
>communicating with her back and forth in writing, additionally, the
>daughter
>can translate, but it is “too difficult for her to listen while she
>translates”, (seemed to go fine today, with no money out of anyone’s
>pocket))
>
>Any help would be appreciated,
>
>Nathan Keepers, CPO
I have received numerous responses and am still getting them. I will print
responses after a few days as there is a lot of interest. Won’t print names.
First I will try and follow a few leads on legal advice, and may consult
with an attorney. As some have said, I don’t want to set a precedent or I’m
stuck providing this service at a loss. One additional note of interest in
this case. The daughter’s profession is interpreting for the hearing
impaired. Makes me think she’s looking to pad a co-workers pocket at my
expense.
Nathan Keepers, CPO
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