While clinical expertise and compassion are essential for quality O&P care, there are factors outside of the exam room that also affect the patient experience. In this issue we explore
In May 2021, The O&P EDGE published “A Comparative Study of the 2020 Entrance Requirements for O&P Master’s Programs,” which may have resulted in misguided impressions of the educational entry options to
Consumer behavior around the globe has shifted significantly as a result of the COVID-19 pandemic. Many organizations have been forced to shift toward the Amazon model of catering to their
Growing up on his family’s farm in South Africa, Francois Van Der Watt, CPO, always assumed he would become a farmer. But a chance meeting in college took him down
Alex Otte was 13 years old in 2010 when she sustained a traumatic brain injury, a broken neck, and bilateral shattered femurs from being hit by a drunk driver in
I SENSED THE TENSIONÂ as I came through the front door of our office and strode past the two people sitting in the waiting room. While I was on a hospital
edit post Wait Times and Satisfaction by John Brinkmann, MA, CPO, LPO, FAAOP August 1, 2021 I SENSED THE TENSIONÂ as I came through the front door of our office and
