Miller
The Board of Certification/Accreditation (BOC) announced it has unified the organization’s certification and accreditation departments. This integration will strengthen BOC’s product and service delivery and cross-promotion efficiencies, BOC said. To facilitate this new direction, Wendy Miller, BOCO, CDME, has been promoted from director of facility accreditation to chief credentialing officer. She will be responsible for the integration of the certification and accreditation departments. In her new role, Miller will lead the direction, strategy, policies, and day-to-day operations of BOC’s credentialing programs. Prior to joining BOC, Miller served on the BOC board of directors for six years where she was instrumental in the development of the orthotic fitter and mastectomy fitter certifications.
Concurrent with Miller’s transition, Jeff Price, MCP, has been promoted from director of operations to chief operating officer (COO). He has 15 years of nonprofit and association management expertise. Price will direct, maintain, and support BOC’s strategic and operational initiatives by ensuring the effectiveness, efficiency, and success of all business processes in the areas of information technology (IT), human resources, financial management, and marketing. In collaboration with BOC’s President and CEO Claudia Zacharias, MBA, CAE, and Miller, he will define and implement the strategies and operational business plans to support BOC’s strategic initiatives and growth.
In recent years, Price has supervised and executed several complex projects for BOC, including a mobile and web application to streamline the facility accreditation site survey process, and the design and launch of the MyBOC customer-centric web portal.
“We are very excited for BOC’s future and the new roles Wendy and Jeff have assumed,” said Zacharias. “Our longstanding plan has been to unify the two departments to promote internal and external efficiency and cohesiveness. Customer service remains a top priority at BOC; the new alignment allows us to better serve those who depend on BOC.”
