CGS, the Jurisdiction C Durable Medical Equipment Medicare Administrative Contractor (DME MAC), announced that it now offers an online claim denial explanation tool, called MR WIZARD (Medical Review Wizard). The tool provides claim line-specific information, including the following:
- Date of service.
- Supplier National Provider Identifier (NPI).
- Healthcare Common Procedure Coding System (HCPCS) code billed.
- Number of services.
- Submitted charge.
- Detailed information on what caused the denial.
- Denial-specific education and information.
MR WIZARD also provides the user with links to information and education specific to his or her particular denial.
To access the tool, visit www.cgsmedicare.com, click on the DME MAC Jurisdiction C pull-down menu, and click on the Medical Review link on the left side of the page.