Thursday, November 7, 2024

Healthcare consumerism and NCQA

Elizabeth Mansfield

>From BusinessInsurance.com

“WASHINGTONIn response to the growing health care consumerism movement, health plans will be required to demonstrate that they provide their members with information to help them navigate the health care system under the National Committee for Quality Assurances revised accreditation program.
Plans will also be required to have programs in place to promote wellness and manage complex conditions…”

Activating health care consumers and providing them with customized care management are critical to the future of affordable, quality health care, said Peggy OKane, President of NCQA. Plans demonstrated their strong commitment to providing these services through their adoption of these programs when they were voluntary.
For more info on patient/disease management programs go to the blog. www.askelizabeth.typepad.com

For more information or to obtain a copy of the 2007 accreditation standards, visit http://www.ncqa.org/

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