I HAD A PATIENT THE OTHER DAY WHO WANTED HER INNOVATIONS SPORTS CTI2 BRACE
REFURBISHED. SINCE SHE HAD NOT MEET HER DEDUCTIBLE SHE WAS AMAZED AT THE
PRICE AND WAS NOT HAPPY AS SHE HAD ALREADY CALLED THEM DIRECTLY AND THEY
QUOTED HER FOR $210 (MY COST). I GUESS SHE DIDN’T WANT TO PAY FOR SHIPPING
AND EXPECTED ME TO CHARGE HER THE SAME PRICE. NEEDLESS TO SAY I INVITED HER
TO COME GET IT AND SHE DID.
MOST KNEE ORTHOSIS COMPANIES ARE NOT ORTHOTIST “FRIENDLY” BUT TOWNSEND SEEMS
TO REMAIN TRUE TO DEALING ONLY WITH PRACTITIONERS…
-SCOTT YARBERRY, CPO
—– Original Message —–
From: “Barry W Raborn”
To:
Sent: Wednesday, February 08, 2006 6:44 PM
Subject: [OANDP-L] Donjoy bypassing orthotist?
>i had an adolescent patient who has been wearing a donjoy 4titude for 4
>years now. 2 years ago i fit him in a small from an extra small. he plays
>multiple sports and has required new straps and adjustments periodically.
>all of which we provide at no charge. he has completely worn the brace out.
>mainly the hinge. his mother inquired about purchasing another one.
>insurance is not paying for a new one, so we offered to fit him at the
>medicare rate. his mother called donjoy direct and explained the situation
>and they offered the brace to him a for a humdred dollars less. i discussed
>this with donjoy and they confirmed that they had no issue with selling
>directly to the patient, especially a cash pay patient.
>
> i was just wondering if anyone else has had this issue with donjoy?
>
> barry raborn co
>
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