This was sent to me, do you think its true?
From: “Michael Wagner”
>To: [email protected], [email protected],
>[email protected], [email protected], [email protected],
>[email protected], [email protected], [email protected]
>Subject: Re: Do you know anyone like this??
>Date: Tue, 16 Nov 1999 09:41:02 PST
>
>On Mon, 15 Nov 1999 09:30:57 -0700, Pierce, Jenny wrote:
>
> > This has got to be one of the funniest I’ve heard of in a long
> > time.
> >
> > I think this guy should have been promoted, not fired. This is a
true
> > story from the Word Perfect Helpline which was transcribed from a
> > recording
> > monitoring the customer care department. Needless to say the
> >
> > Help desk employee was fired; however, he/she is currently suing the
> > Word
> > Perfect organization for “Termination without Cause.” Actual
> > dialogue of a
> >
> >
> > former WordPerfect Customer Support employee (now I know why they
> >
> > record these conversations!)
> >
> >
> >
> > Ridge Hall computer assistance; may I help you?”
> >
> > Yes, well, I’m having trouble with Word Perfect.”
> >
> > “What sort of trouble?”
> >
> > “Well, I was just typing along, and all of a sudden the words went
> > away.”
> >
> > “Went away?”
> >
> > “They disappeared.”
> >
> > “Hmm. So what does your screen look like now?”
> >
> > “Nothing.”
> >
> > “Nothing?”
> >
> > “It’s blank; it won’t accept anything when I type.”
> >
> > “Are you still in WordPerfect, or did you get out?”
> >
> > “How do I tell?”
> >
> > “Can you see the C: prompt on the screen?”
> >
> > “What’s a sea-prompt?”
> >
> > “Never mind, can you move your cursor around the screen?”
> >
> > “There isn’t any cursor: I told you, it won’t accept anything I
type.”
> >
> >
> > “Does your monitor have a power indicator?”
> >
> > “What’s a monitor?
> >
> > “It’s the thing with the screen on it that looks like a TV. Does
it
> > have a
> >
> >
> > little light that tells you when it’s on?”
> >
> > “I don’t know.”
> >
> > “Well, then look on the back of the monitor and find where the power
>cord
> > goes into it. Can you see that?”
> >
> >
> >
> > “Yes, I think so.”
> >
> > “Great. Follow the cord to the plug, and tell me if it’s plugged
> > into the wall.
> >
> >
> >
> > “Yes, it is.”
> >
> > When you were behind the monitor, did you notice that there were
> >
> > two cables plugged into the back of it, not just one?”
> >
> > “No.”
> >
> > “Well, there are. I need you to look back there again and find the
> > other cable.”
> >
> > “Okay, here it is.”
> >
> > “Follow it for me, and tell me if it’s plugged securely into the
> > back of your computer.”
> >
> >
> >
> > “I can’t reach it.”
> >
> > “Uh huh. Well, can you see if it is?”
> >
> > “No.”
> >
> > “Even if you maybe put your knee on something and lean way over?”
> >
> > “Oh, it’s not because I don’t have the right angle – it’s because
> > it’s dark.”
> >
> >
> > “Dark?”
> >
> > “Yes -the office light is off, and the only light I have is coming
> > in from the window.”
> >
> >
> >
> > “Well, turn on the office light then.”
> >
> > “I can’t.”
> >
> > “No? Why not?”
> >
> > “Because there’s a power failure.”
> >
> > “A power… A power failure? Aha, Okay, we’ve got it licked now.
Do
> > you
> >
> > still have the boxes and manuals and packing stuff your computer
> > came in?”
> >
> >
> > “Well, yes, I keep them in the closet.”
> >
> > “Good. Go get them, and unplug your system and pack it up just like
it
> >
> > was when you got it. Then take it back to the store you bought it
> > from.”
> >
> > “Really? Is it that bad?”
> >
> > “Yes, I’m afraid it is.”
> > Well, all right then, I suppose. What do I tell them?”
> >
> > Tell them you’re too damn stupid to own a computer.”
>
