The Veterans Administration (VA) Western New York Healthcare System, Buffalo, New York, has received the National Prosthetic Facility of the Year Award. It was selected from among all VA medical centers in the United States on National Prosthetics Day, November 16.
The award was presented by Frederick Downs, the VA chief national officer for prosthetics and clinical logistics. According to the Buffalo VA, the group earned the award due to “success in all metrics, such as timeliness, outstanding service, and systems improvement. Buffalo VA re-designed service flow for better patient care to include a waiting area with toys for children. In addition, the department received and implemented use of a computer-aided design (CAD) system for prosthetics and orthotics.”
Medical Center Director William Feeley said, “the staff takes pride in ensuring Veterans get top-notch service and care. They embrace innovation, improving the lives of veterans.”
