The Board of Certification/Accreditation’s (BOC) board of directors appointed Judi L. Knott, MA, MBA, as the organization’s new president and CEO, effective January 1, 2023. Knott now serves as BOC’s chief strategy and marketing officer. She will replace Claudia Zacharias, MBA, CAE, BOC’s current president and CEO, who will retire at the end of 2022.
Knott will bring business development and marketing experience to her new role. She is a healthcare and financial services expert, reinforced through experience in health systems/hospitals, practice management, and credentialing throughout her 33-year career.
“I am fortunate to inherit an organization with a solid balance sheet, excellent, long-tenured staff, and bright future,” said Knott. “I am grateful to have the support and wisdom of a strong leadership team, including a distinguished board of directors, to make this a seamless executive transition.”
Since joining BOC in 2017, Knott has managed the marketing, regulatory and business development teams, focusing on customer experience from onboarding through retaining customers and sustaining revenue. Under her leadership, BOC achieved an annual average of 15 percent sales growth in new business between 2017 and 2021 and retained nearly 95 percent of certificants in 2021.
“The board’s unanimous vote to promote Judi to CEO was the outcome of BOC’s multi-year succession planning process,” said Board Chair Wayne Rosen, BOCP, BOCO, LPO, CDME, FAAOP. “As we have worked with Judi for the past five years, the board has been continually impressed by her commitment to BOC and its stakeholders. We are confident that her thoughtful strategic capabilities, strong leadership prowess, and blend of business and customer experience expertise will lead BOC into an exceptional future.”
“I am proud to call Judi my successor,” Zacharias said. “I am retiring with peace of mind in her ability to continue to grow BOC while remaining focused on our mission to assure the competence, professionalism, and safe practice environments of BOC-certified professionals and BOC-accredited businesses.”