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Documenting Patient Encounters
Proper documentation of a patient’s visit serves two vital purposes: Professionalism: To pass on the sum of all your training...
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What’s in My Contract? Understanding Healthcare Provider Agreements
This year, one of the services CBS has been providing to practices is aiding them with their payer contracts—renegotiating them,...
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If They Don’t Make the Cut, Know When to Make the Call
Have you ever had an employee that seemed promising, but his or her performance didn’t wow you? Or maybe an...
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The Payer’s Rulebook: The Final Rule
In the revenue cycle world there are many rules O&P practices must follow—what you can bill, when and how to...
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Putting the “Management” Into Revenue Cycle Management
Revenue cycle management is an ongoing process that requires consistent effort to be successful. Most people focus on billing when...
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The Denied Claim
My previous column focused on challenging the prior authorization denial. This column addresses the denied claim, and I am going...
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Challenging the Prior Authorization Denial
Before completing a prior authorization request, you should review the insurance company’s website to ensure you submit the correct information....
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Embrace the Change
I am often invited into the inner circle of an O&P practice as a consultant conducting a practice-wide assessment. My...
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Billing Mistakes and How to Avoid Them
What if a medical billing expert knocked on your door and told you and your staff how to avoid several...
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Avoiding Single Points of Failure
Ever wonder why there are multiple elevators in a hotel? It’s not just to decrease the wait time for guests....
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