Don’t Trust Everything You Learned in Kindergarten!

From the day I started O&P, I heard about the importance of working with the “healthcare team” to maintain excellent contact, communication, and follow up. Working in a private office, I don’t have direct access to the physicians and physical therapists who also treat my patients. I feel like I am playing the kindergarten game of “telephone,” where the physical therapist whispers to the physician and the physician whispers to the patient and the patient whispers to me which brace to make. And just like in the telephone game, the end message is rarely the same as the original.