Systems can have a direct effect on how healthy and flexible your organization is with respect to inherent chaos that innovation presents. Learning groups with lower levels of collective anxiety can exchange information without the charged emotionality that hinders effective communication in lower performing groups. Healthy groups show a greater capacity to take on the uncertainty and risk associated with emerging innovations by encouraging thoughtful member interaction.
However, a reactive knot of poor relationships binds the group together emotionally and diminishes the role of individual opinion. Over time, the group may develop an increased resistance to innovation, which introduces a greater potential for disharmony and failure. If resistance stiffens to the point that invisible architecture or culture of the organization cannot respond to the demands of the environment, the group loses the ability to innovate or make decisions that initiate transformation.
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