Dealing with third-party payers can be challenging, even in the best of times. Lately, however, conversations at various O&P professional meetings, on the OANDP-L listserv, and with experts interviewed by The O&P EDGE, indicate that some insurance companies are making it even more difficult. Pressed for profit, some insurers are demanding to see the manufacturer and supplier invoices for the components that prosthetists and orthotists provide to their patients and, in some cases, paying only a small percentage over that cost in an attempt to whittle down reimbursement amounts.
