Does our facility have to treat a patient, in other words can we refuse to provide services to someone? We had this patient three years ago in the hospital, we fit her with a cyberteck brace post op. Her brace came undone and she says she fell, they took x-rays and the Dr. cleared her from any injury as a result. Yet she still tried to sue us and cyberteck. We even provided her with a different brace 6 weeks later, which she never paid for. Later when she wanted us to cover some of her medical expenses, we refused because of her out standing bill. She was difficult to deal with and extremely persistent. Today she came into our office and before I realized who she was I answered some questions on different types of back braces so she could get a Rx from her new Dr. Can I refuse to provide services to her? Who knows what type of problem she will be this time. Thanks Pam
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