Signifying a shift in how Ottobock approaches clinical services, training, technical support, and education in the orthotic and prosthetic industry, Aideen Curran has been named the Director of Professional and Clinical Services (PCS) at the North American branch of the O&P manufacturer.
“The patient is at the heart of everything we do as a CPO, and my purpose in this role is to leverage the strengths of this world-class specialist team to transform how we deliver education,” said Curran about her new role. “Our goal as a department is to achieve exceptional patient outcomes by empowering and enriching the lives of the patients we serve in partnership with our customers.”
The next generation of Ottobock’s customers has different needs fueled by innovation. Tradition is being reconsidered as new cohorts embrace the growth of new technology and digitally integrated solutions such as digital scanning and 3D printing. New expectations represent unique ways of thinking, engaging, and learning within the industry that will open doors for increased representation of practitioners and patients alike.
“Aideen is a strong leader who not only adds diversity in a critical role in the O&P industry, but she also demonstrates an intense focus on the customer, the patient, and their outcomes. She earned her promotion with skill, acumen, hard work, and a fearless attitude,” said Chris Nolan, General Manager, Ottobock. “She is the right person at the right time to provide the leadership that is needed to take PCS to the next level.”
Ottobock embraces changes in the industry, pushing boundaries and continuously raising the standard. Although Ottobock had been offering digital education for the last decade, they will continue to expand this evolution with greater digital access to training and education online.
Understanding that customers and distribution partners need products delivered faster than ever without compromise on quality, Ottobock is unlocking more value with its growing digital portfolio. This overflows into the digital accessibility of education, which will grow under Curran’s next-generation leadership.
“Aideen is a go-getter who is highly motivating and forward-thinking,” said Mark Edwards, who is retiring after more than a decade of leading the clinical services department. “She brings with her the global experience to maximize the value of integrating new approaches and different methods in the North American market.”
Curran is the former education manager at Ottobock NA and joined Ottobock’s US Professional Clinical Services team after seven years at Ottobock Australia, where she was responsible for the Ottobock Academy, a dedicated training facility for CPOs and technicians across Australia and New Zealand. To expand her clinical and technical experience, she trained extensively at Ottobock’s Global Academy in Germany and gained significant global perspective across Ottobock subsidiaries and patient care networks in Europe and the Asia Pacific. She earned her degree in prosthetics and orthotics at La Trobe University Melbourne, Australia.