A recent poll question highlighted an article in the August issue of The O&P EDGE, “Challenging the Prior Authorization Denial” that detailed the work and woes of that approval process. According to the article, in 2021, over two million prior authorization requests were either fully or partially denied by Medicare Advantage plans; only about 11 percent of those prior authorization denials were appealed.
Of those who responded to our question, “When it comes to an authorization that’s been denied, what does your facility do to try and reverse that decision?,” 45 percent said they will write a strong appeal letter; 36 percent said it is best to know their denial appeal rights; and 18 percent said they will follow up consistently. No one said they seldom appeal a claim, so that’s good to know.
It was unanimous with our Twitter followers: They said you have to know your denial appeal rights.
According to the International Committee of the Red Cross, technology plays a vital role in modern humanitarian efforts. With that in mind, along with the news about the recent wildfire in Maui, which destroyed the historic town of Lahaina and killed and injured many people, our most recent poll question focused on technology and how it may help in the aftermath. We asked, “In what ways do you think technology can create a greater impact?” 42 percent said it allows for better crisis communication and data-driven decision making and 17 percent said it helps with more efficient aid distribution.
Our current poll question focuses on brand awareness, namely whether it’s right to show pride in your brand or is it just shameless self-promotion? Our question is, “When it comes to brand awareness, what’s too much? What’s not enough? What’s just right?” is up and in full swing. So far, our voters are saying that brand awareness is good, but it depends on the product. Tell us what you think. We’d love to hear from you.
