The survey set out to determine if satisfaction differs between O&P patients using different devices and to identify factors that influence client satisfaction. It included items related to demographics, quality of life, device comfort, device use, the extent to which clients’ needs were met, and satisfaction with services.
A cross-sectional design was used to survey 7,318 clients who received devices between August 2021 and August 2022; 2,925 surveys were returned, reflecting a response rate of 41 percent.
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