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Home News

DMEPOS Appeals and Rebuttals Process Changes

by The O&P EDGE
May 7, 2026
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The Centers for Medicare and Medicaid Services (CMS) announced that the processing responsibility for Durable Medical Equipment, Prosthetics, Orthotics and Supplies (DMEPOS) appeals and rebuttals has changed. Effective May 8, the National Provider Enrollment DMEPOS enrollment contractors (NPEs) will assume responsibility for processing DMEPOS appeals and rebuttals for suppliers. These functions had been performed by Chags Health Information Technology.

Stakeholders should expect no interruption in processing and no changes to existing appeal or rebuttal requirements.

Appeals and rebuttals submitted on or after May 8 must be sent to the appropriate NPE based on the supplier’s enrollment jurisdiction.

Novitas Solutions will support jurisdictions included in NPEast, which include:

Alabama, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, Wisconsin, District of Columbia, Puerto Rico, and the US Virgin Islands

Palmetto GBA will support jurisdictions in NPWest, which include:

Alaska, Arizona, Arkansas, California, Colorado, Hawaii, Idaho, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, Wyoming, American Samoa, Guam, and the Northern Mariana Islands

 

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