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Medicare Policy for patient cancelled order.

Randy Rosenquist

Hello Community,

What are the Medicare guidelines for the scenario where a patient does not make or keep a delivery appointment for a completed/fabricated definitive prosthesis? Just learned she cancelled and moved to another provider. I understand all non-custom components must be returned for credit. Can we bill for the socket and associated codes? How is the value determine?

Thank You,
Randy

Randy S. Rosenquist, CPO
Momentum Prosthetic Clinic
3817 Stephens Ave., Ste. 2
Missoula, MT 59801
Cell (406) 396-7355

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