Chances are that the above scenario is rather unusual. In today’s busy practices, it is challenging to simultaneously have the adequate time, energy, and emotional capacity to have such successful patient encounters. Time restraints and overall burnout can impede practitioners from engaging with their patients more meaningfully, ultimately creating miscommunication, frustration, and even additional appointments to have issues resolved. Practitioners might find themselves focusing on the devices, their technical aspects, and fit problems rather than connecting with patients to understand more about how their problems are affecting their lives. When we focus on the device and not the overall situation at hand, we can easily miss valuable information.
