Is the Sky Falling?
On February 2, HCSC, an independent licensee of the Blue Cross Blue Shield Association, announced its intention to complete its...
Buckle Up!
Happy New Year and welcome to 2024! I hope you ended 2023 in a good space and are getting ready...
Let’s Finish Strong and Ready for 2024!
I know you are crunching through the December rush now, and I appreciate you taking the time to read this...
Putting It All Together
The last couple of months I talked about making the big decision, and then I introduced you to the Gemba...
Transforming Your Practice With the Gemba Walk Approach
With that perspective in mind, let’s apply these principles to your practice: discover the Gemba Walk, a game changer for...
Making The Big Decision
Over the past month, two of my OPIE blogs have focused on decision-making. As you may be aware, I do...
The Power of Peers
When OPIE first engaged professional consultants to help us delve into workflow best practices, without fail they remarked on how...
How CEOs Can Involve Staff to Solve Critical Issues
O&P clinics are increasingly being challenged to achieve goals while staying within shrinking revenue budgets, forcing them to maximize output...
Do Your Processes Produce Outcomes That Advance Your Mission?
If you are a regular reader of my blogs, you know that last month, OPIE sponsored its first Bootcamp in...
Setting the Stage for the Right Results
As a practice admin, your job is to make the O&P practice work. You are the (often unsung) hero of...
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